| About ServiceNow University FAQs |
General information about ServiceNow University.
Includes:
- Explanation of ServiceNow University
- User account creation and log in
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| Training FAQs |
General information about ServiceNow University training.
Includes:
- Types of training
- Career Journey
- ServiceNow University and Developer site
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| ServiceNow Inkling eBook FAQs |
- Inkling eBook access
- Resetting ServiceNow Inkling password
- Welcome email
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| User Account FAQs |
Basic information about user profiles associated with ServiceNow University.
Includes:
- Training status
- Linking to employer
- Achievements
- My invoice
- Notification and related settings
- ServiceNow Resume
- ServiceNow Profile & Settings
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| Learning Activities FAQs |
Includes:
- Enrolling in training
- Access to training
- Course syllabus
- Training progress
- Certification, accreditation, badge
- Learning Path versus Achievement Map
- Skills
- ServiceNow ranks and points (Gamification)
- Credly
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| Expert Programs FAQs |
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| Credentialing FAQs |
Includes:
- Types of certifications and their benefits
- Registering for certification exams
- Delta exams
- Certification Maintenance Program (CMP)
- Exam blueprints
- Downloading Certifications
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| Pearson VUE exam FAQs |
Includes:
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| Payments FAQs |
Includes:
- Free training
- Certification Maintenance Fee (CMP) fee payments
- Refund policy
- Invoices
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| Simulators, Instances, and Labs FAQs |
Includes:
- General information about simulators and instances
- Links to detailed information
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| User Management, Learning Credit and Training Management FAQs |
Includes:
- Learner
- Access to company benefits
- Requesting learning credits (LCs)
- Managing employees in User Management
- Managing LCs and Learning Credit pools
- Training management - Assign and report on training, Learning Credit Manager, Training Manager, and System Admin
- Multi account learning credit transfer
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| Dashboards FAQs |
- System Admins
- Training Admin
- Learning Credit Managers
Includes:
- Basic information pertaining to accessing and viewing dashboards
- Links to detailed information
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| RiseUp with ServiceNow FAQ |
- General information
- Application
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| ServiceNow University Support & Feedback FAQs |
Includes:
- Using self-help
- Providing ServiceNow University feedback
- Contact ServiceNow University Customer Support
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