Design a Successful Configuration Management Database (CMDB) Implementation

Learn the stages in designing and implementing a successful CMDB with Design a Successful CMDB Implementation.

Achievements

By completing this Course you will achieve the following:

About this Course

The ServiceNow Configuration Management Database, or CMDB, is a purpose-built database explicitly designed to support Configuration Management. Configuration Management is an engineering and management discipline that seeks to ensure your products or services are built and operating by the required and desired state.

This course provides a series of recommended stages to follow when starting on your CMDB journey.

Note: This course is only available as part of the CMDB Learning Path .

Objective

Review the stages for planning a successful CMDB deployment

Write clear goals mapped to use cases

Build a team and define roles and responsibilities

Design a plan that ensures the CMDB delivers value

Show value to other stakeholders by tying back goals and objectives set earlier